Privacy Policy

 

Last Updated: 14.11.2024

Drreenasohal.com respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you book an appointment or interact with our website.

1. Information We Collect

When you book an appointment with us, we may collect the following types of personal information:

• Personal Details: Name, email address, phone number, and billing information.

• Appointment Details: Date and time of your appointment, service selected, and any other information you provide related to the service.

• Payment Information: Credit/debit card information or other payment method details (processed securely by third-party payment providers).

2. How We Use Your Information

We use the information we collect for the following purposes:

• To process and confirm your bookings: We use your details to schedule and confirm your appointments.

• To provide services: We may use your contact details to communicate with you regarding your appointments, rescheduling, cancellations, or to provide important information about our services.

• Payment Processing: Your payment information is used to process payments for the services you have booked, in accordance with our payment provider’s terms.

• Marketing Communications: With your consent, we may send you information about our services, promotions, or offers. You can opt-out of these communications at any time.

3. Data Security

We take the protection of your personal data seriously. We employ industry-standard security measures to protect your data, including encryption, secure servers, and restricted access to your information. However, please note that no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

4. Data Sharing and Third Parties

We do not share your personal information with third parties, except in the following circumstances:

• Payment Processing: We use third-party payment processors to handle your payment transactions. These processors are required to keep your data secure and use it only for the purpose of completing the transaction.

• Legal Requirements: We may disclose your information if required by law or in response to valid legal requests by public authorities.

5. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. After that, we will securely delete or anonymise your information.

6. Your Rights

Under the UK General Data Protection Regulation (GDPR), you have the right to:

• Access a copy of the personal information we hold about you.

• Correct any inaccuracies in your personal information.

• Request the deletion of your personal information in certain circumstances.

• Object to or restrict the processing of your data.

• Withdraw consent for marketing communications at any time.

To exercise any of these rights, please contact us at info@drreenasohal

7. Cookies

Our website uses cookies to improve your experience. These are small files stored on your device that help us track usage and provide features like login and booking. By using our website, you consent to the use of cookies in accordance with our Cookie Policy [link to Cookie Policy].

8. Changes to Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated “Last Updated” date. Your continued use of our services after such changes constitutes your acceptance of the new terms.

If you have any questions about this Privacy Policy, please contact us at info@drreenasohal.com